In this webinar recording, we introduce you to the six facets of personalization and show you how to apply them to deliver experiences that connect with your customers on a deeper level.
Creating a more engaging customer experience begins with personalization. Engaging with your customers on a personal level is a multi-faceted concept that goes beyond just segmenting your audience lists. Join us for a webinar in which we explore a powerful framework to help you map out the dimensions that create a customized, personal and engaging customer experience.
DURATION: 30 minutes,
HOST: Dorothy Murach
Internet connection and speakers/headphones. Viewing details will be emailed to registrants on the day of the webinar.